About us
ORIGINS
Where we come from
The Problem Management Co.™ was developed by Adam Norman and the team MIM®. They took all of the knowledge and skills that went into successfully serving clients in 90+ countries. Decades of knowledge, skills and experience have come together to create the world’s most complete Problem Management training and certification programs.
WHO WE ARE
We're the leading thinkers in IT Problem Management
The Problem Management Co.™ is the leading organisation for developing IT Problem Management professionals. We develop, innovate and deliver our training and certification programs specifically designed to create Problem Management excellence. We work with forward thinking organisations around the world to unleash their talent and performance.
Shapping the future of Problem Management through innovation and excellence.
THE PROBLEM MANAGEMENT CO.
Our Values
01
Innovation
We believe constant innovation is the best way to serve the industry, our clients and professionals. We belive constantly improving industry standards are how we can deliver the most value to those we serve.
02
Excellence
Excellence is in everything we do. Creation, delivery, service. Constantly striving to deliver and be excellent in all activities and endevours.
03
Extreme ownership
We are accountable for ourselves. Every employee has the power to make our company, relationships, team and customer experience incredible.
EXECUTIVE
Leadership
Adam Norman
CEO & Founder at MIM® & The Problem Management Co.™
Emily Davies
Operations Director
Problem Management Excellence
Begin your journey today